Going Solo in Property Management: Lessons, Strategies & Mindset Shifts from Deb Goodman
Have you ever caught yourself daydreaming about quitting your job and starting your own property management business?
Well, in one of my recent chats on The Property Management Podcast, I had the absolute pleasure of speaking with the incredible Deb Goodman — a seasoned property management pro with over 14 years of experience across Western Australia and the UK. Deb recently launched her own business, Resident Property, and in this conversation, she didn’t hold back. She shared the highs, the lessons, the mindset shifts, and the very real behind-the-scenes of going solo.
This is my take on Deb’s inspiring story — packed with actionable tips and real talk for anyone considering taking the leap into independent property management. Let’s dive in!
Financial Preparation: Your Safety Net
One of the first things Deb said to me was: “If I didn’t have my financials sorted, there’s no way I would’ve made it.”
Lesson: Financial preparation isn’t just smart — it’s essential for peace of mind.
Here’s what Deb did (and what you can do too):-
Build a buffer: Aim to save at least 6–12 months of living expenses. It gives you space to grow your business without panicking.
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Talk to your partner: Deb had open conversations at home to ensure they could manage on one income, just in case.
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Know your numbers: Understand every cost — setup fees, insurance, marketing, licenses, the lot.
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Minimise debt: Deb used a mortgage offset account, which gave her more flexibility and confidence to start.
Reality check: You don’t need to be rolling in it. But you do need a plan. Financial security = freedom to focus on your business.
Business Structure: Laying the Right Foundations
Let’s be honest, the admin side of things can be such a buzzkill — but it’s critical.
Deb started as a sole trader and later transitioned to a company structure (PTY LTD), which made more sense for her long-term goals.
Key takeaways:
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Talk to a pro: Get an accountant or advisor involved early to help you choose the best structure.
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Register for GST early: If you think you’ll earn above the threshold, don’t delay.
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Licensing matters: In WA, Deb needed a diploma and a triennial certificate. Check your local requirements well in advance.
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Think ahead: Even if you’re starting small, set it up like you’re building something big.
Remember: The legal stuff isn’t exciting, but it’s empowering when done right.
Mindset: Overcoming Fear and Embracing Growth
This part hit home for me — Deb waited years because of fear. Sound familiar?
She was scared of failing, of being judged, of the “what ifs” — and she’s not alone. I see this every day in the incredible women I work with.
Deb’s mindset tools:
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Name the fear: What exactly are you scared of? Get it out of your head and onto paper.
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Flip the script: Tell yourself, “I am the best property manager out there.” Repetition builds belief.
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Start small: Take one brave step at a time — action builds confidence.
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Read The 5 Second Rule: Deb swears by Mel Robbins’ “just do it before your brain talks you out of it” method. It’s a game-changer!
My advice: You don’t need to be fearless. You just need to be brave enough to start.
Marketing and Client Acquisition: Building Your Brand
“Build it and they will come” — sorry, but that’s a lie. Deb found that out quickly.
Here’s what worked for her:
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Leverage your network: But don’t take it personally if your mates don’t become clients.
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Show up on social: Even if you hate the camera. Your consistency matters more than perfection.
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Outsource if needed: Done-for-you content services can be a lifesaver.
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Use lead platforms: Deb used Local Agent Finder to keep the leads flowing while she built her brand.
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Host events: Even if only 3 people show up, those 3 could be your next clients or biggest referrers.
Hot tip: Don’t compare your beginning to someone else’s highlight reel. You’re just getting started.
Growth and Lifestyle: Defining Your Own Success
Not everyone wants to build an empire — and that’s OK.
Deb designed Resident Property around her lifestyle — family, flexibility, and yes, even time to play pickleball.
Her secret?
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Define your version of success: It might be time freedom, a small portfolio, or working part-time.
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Set boundaries: Your time is precious.
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Use tech + team: Automate and delegate as you grow.
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Stay flexible: Your vision might evolve — let it!
Reminder: There’s no “right” way to do this. Only your way.
Working with Family: Boundaries and Rewards
Deb works with her husband — and while it’s not for everyone, it works for them.
Tips if you’re thinking of going into business with family:
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Clear roles: Who’s doing what?
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Communicate often: Check in regularly.
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Separate work from home: Respect each other’s downtime.
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Plan for the future: Especially if succession is part of the vision.
It can be beautiful — if you keep it professional.
Leveraging Past Experience: Transferable Skills
Before property, Deb worked in childcare and hospitality. It might seem unrelated, but those experiences gave her resilience, empathy, and people skills — all crucial in this industry.
Your past is powerful:
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List your transferable skills: Customer service, patience, multitasking? All valuable!
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Never stop learning: Google is your best friend when you’re starting out.
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Draw on your story: It’s part of what makes you you.
You’re not starting from scratch — you’re starting from experience.
Action Steps for Aspiring Solo PMs
Here’s a quick checklist if you’re thinking of going solo:
✔ Run the numbers – Know your income needs and property targets
✔ Start your education – Don’t wait until the last minute
✔ Choose a business structure – Get professional advice
✔ Plan your marketing – What’s your first 6-12 months look like?
✔ Find your people – Mentors, coaches, industry groups
✔ Set clear goals – Business and personal ones
Personal Development Tools and Resources
Some of Deb’s go-to tools (and mine too!):
Books:
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The 5 Second Rule – Mel Robbins
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The Psychology of Selling – Brian Tracy
Podcasts & Coaching:
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Stay plugged into industry insights (yes, like this podcast!)
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Coaching = accountability + clarity
Daily rituals:
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Positive affirmations
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Physical activity (hello, pickleball!)
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Protect your energy
Your Journey, Your Way
Deb’s story is such a beautiful reminder that there’s no one-size-fits-all path in business. Whether you want to scale to a team of 10 or keep things lean and lifestyle-focused — the choice is yours.
If this episode resonated with you, just know: you’re not alone, and you can do this.
I hope Deb’s journey inspires you as much as it inspired me. And if you’re ready to explore what going solo could look like for you — I’m here cheering you on every step of the way.


