Property Management Lessons from an Airbnb Superhost with Juls Rollnik

Have you tried staying in an Airbnb property? Did you have a great experience? A few thoughtful details often matter in the overall customer experience, and the host’s job is to ensure the guest gets a 5-star experience every time. 

So what do an Airbnb Supershost and a property manager have in common? Well, it turns out there’s a lot. Communication, customer experience, attentiveness, and an ability to listen are just a few of the secrets to success. If you want to know how to have a steady stream of 5-star reviews rolling into your business, grab a pen and paper because you’re in for some fantastic tips from Juls Rollnik, an Airbnb Superhost and author of the book Secrets of a Superhost

Doors are now open to the Digital Marketing School. The unique and proven method to boost your personal profile, build your business brand and grow your rent roll. Join here:

Have you heard about the PM Collective Podcast hosted by Ashleigh Goodchild? It’s a must-listen podcast if you are in the property management industry. Be sure to download the podcast or head on to –

“Excellence is unforgettable.”

Juls Rollnik

In This Episode:

– Juls walks us through her journey to becoming an Airbnb Superhost

– Juls shares her secrets to getting raving reviews 

– 3 pillars to providing an excellent experience for your guests

– Simple things you can do to make your guests feel like King and Queen

– The reason and inspiration for the book Secrets of a Superhost

– A recommended resource for personal development from Juls


Secrets of a Superhost by Juls Rollnik

Rich Woman by Kim Kiyosaki

Join the Digital Marketing School

A must-listen podcast if you are in the property management industry

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