Podcast

How to Avoid Rent Arrears with Shane Lavagna-Slater

Tired of dealing with rent arrears?

Rent arrears often start small, with a late payment here or there. But if not managed properly, they can quickly snowball into something much bigger, leading to serious financial stress and even legal battles.

Managing rent arrears requires daily attention, yet we sometimes forget the human element involved in handling finances. Life happens—illnesses, job losses, relationship breakdowns, or addictions can all affect rental payments. Perhaps it’s time to consider a more holistic solution to the rent arrears issue, like helping tenants with budgeting tools and saving for a rainy day. Let’s be honest—we’ve all experienced financial struggles at one point or another.

Facing tenant rent arrears is challenging, but it doesn’t have to feel like a battle. What if there were more creative solutions and support available to property managers navigating rent arrears than you thought?

In this episode, I chat with Shane Lavagna-Slater, an experienced executive with a background in financial services and academia. Shane has a proven track record in leading technology businesses, developing financial products, and enhancing digital customer experiences. His career highlights include successfully launching products and achieving tangible results while working with diverse stakeholders across various cultural backgrounds.

“I think having a call centre or a resource available is a really good tool to manage those arrears. Giving renters features and tools to stay on top of their budgeting is crucial.”

— Shane Lavagna-Slater

In this episode we explore:

  • How RentPay is cutting down admin work for property managers, from hours to just minutes a day
  • The benefits of Rentpay and their cleared payment system. That means no more worrying about dishonoured payments or refunding rent that’s already been transferred to property owners
  • The upcoming innovations of RentPay from PayPal integrations,  invoicing and payment options
  • An overview of RentPay by Shane and how it works along with its features and how RentPay simplifies rental management for agencies while providing tenants with more control and convenience


Resources:


Connect with Kylie: