Podcast

How Organic & Acquisition Equals Unstoppable Growth With Sarah Smith

Sarah Smith’s journey is a powerful reminder that growth in business is rarely about waiting for the right moment – it’s about deciding, committing and backing yourself before you feel ready. From starting at her dining room table with a whiteboard and a clear target, to building rapid momentum through disciplined action, her story highlights what’s possible when strategy meets consistency. There’s an honesty in how she shares the process too – the resistance, the fear, and the reality of doing the work even when you don’t enjoy it.

What stands out is the balance between relentless execution and intentional thinking. From building a highly targeted database to committing to daily prospecting, Sarah leaned into the fundamentals that many avoid, and turned them into a growth engine. At the same time, her experience with acquisition reveals the other side of scaling – the complexity, the risk, and the importance of knowing your numbers, your capacity and your long-term vision before making big moves.

This conversation also brings a strong focus to leadership, mindset and the infrastructure required to sustain success. Growth at speed demands more than just effort – it requires systems, support and the ability to evolve quickly as the business expands. Whether it’s navigating uncertainty, building the right network around you, or creating processes that allow your team to thrive, there’s a clear message here: sustainable growth is built with intention, resilience and a willingness to keep moving forward, even when it feels uncomfortable.

“You just have to outrun your losses and continue to do everything you’re doing.” 

—  Sarah Smith

In this episode we explore:

  • Growth strategies in the property management business
  • Combining organic growth with acquisitions for sustained momentum
  • Personal journey from corporate property management to agency ownership
  • Challenges faced during the transition to business ownership
  • Importance of building a strong database and effective contact management
  • Balancing business growth with family life and responsibilities
  • Role of fear and risk management in entrepreneurship
  • Utilizing technology and support systems for business efficiency
  • Developing talent internally versus relying on external recruitment
  • Building a strong professional network for support and collaboration

Connect with Done For You Services

Resources:

Connect with Sarah Smith:

https://themodernagent.com.au
0438 206 902
https://www.linkedin.com/in/sarahdickenson

Connect with Kylie: